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380+ verified Google reviews from real customers across Boston, Brookline, Cambridge, Newton, and Greater Boston.

4.9

380 Google Reviews

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"Ray came quickly and got it done with ease when I was locked out. Great service and good price"

Graham Anderson profile

Graham Anderson

March 2021
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"Quick, prompt, and friendly service! Helped out in a pinch!"

Rolando Gonzalez profile

Rolando Gonzalez

March 2021
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"Son locked keys in car , Ray came within the hour and got the car open for him. Much appreciated !"

Bill Bishop profile

Bill Bishop

March 2021
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"Quality and prompt service on time! A+++++++++++++"

Brian Ha profile

Brian Ha

February 2021
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"After I got back from work, I was panicked because my door that has been already drilled a few months ago got locked again. So, I googled locksmith, and called City Locksmith. Ray was the one who helped me out on the phone. I expected him to come down and charge me a couple hundred dollars, but instead he told me to take a picture of my door and gave a free advice in opening door. I did what he told me to do, and I was able to get into my apartment without in-person services that would cost me a lot. He could've easily ripped me off, but instead he chose to give me free advice. I really appreciate his service, and I look forward to using his service when I really need them."

Do Yoon Kim profile

Do Yoon Kim

February 2021
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"I had asked Ray to re-key our front and back door so they matched. When he tried to remove the cylinder for the front door, however, we realized that it had practically been installed with a sledge hammer and was not only mis-installed but destroyed in the process. Ray went and got two new cylinders, which was more than the re-key but much much less than the cost of new mortise locks. While he was here he also made sure the rear door actually latched properly. Very fastidious about good work."

Michael Mittelman profile

Michael Mittelman

February 2021
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"Locked myself out my building on a Sunday when I was leaving for a few appointments. Called Ray. While he was available immediately, he re-arranged his schedule to open my door at a convenient time for me. He arrived when he said he would. He opened my door quickly and without damage! Professional and easy to work with; would recommend to a friend."

chris tomlinson profile

chris tomlinson

January 2021
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"I cannot thank Ray enough for coming through to get me back into my place. He stepped away from Christmas dinner and came by in no time. He was courteous, professional, efficient and fair."

Rowshan Chowdhury profile

Rowshan Chowdhury

December 2020
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"I had issue with my deadbolt and door knob and called City locksmith and spoke to Ray. He asked me to send pictures of the locks which I did and he told me the best thing I could do given that it was a Schlage lock is to rekey it. We agreed on price He came out on time , rekeyed the locks and answered all my questions concerning lock and door. For example, I asked Ray why he did not spray the locks with DW 40. Rays answer was that he prefers to re-key so that it is metal on metal so that any imperfection will be felt & I tested both locks & there was none. WD 40 is a lubricant and is used a lot by Locksmith’s to smooth over a job that is not perfect and then the oil wears off & the lock may not work to perfection, only the locksmith is long gone. Additionally his price was extremely fair and he answered all my questions concerning Security. I highly recommend Ray the locksmith from City Locksmith for any security needs."

benjamin zak profile

benjamin zak

December 2020
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"Ray is a real professional. As a small landlord and real estate professional I have called him several times in urgent situations. He always responds immediately, interacts with my tenants directly and responsibly, and leaves everyone happy and satisfied. And his work is both excellent and very reasonably priced. I would recommend him to anyone."

Jim Nemetz profile

Jim Nemetz

November 2020
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"Ray was prompt and was able to fix the problem with front door lock and was quick to return and fix a second problem that occurred with the lock."

Brice Booker profile

Brice Booker

October 2020
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"Locked out and called Ray, and he showed up within 30 minutes to get us in without damaging the door and fairly priced."

Danielle Peters profile

Danielle Peters

October 2020
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"I called Ray of City Locksmith and he came out and was able to fix the door so that it closes correctly. They also fixed the lock on the door. He was able to get this done quickly, and I appreciate the service we received. I was able to get this done even though I live in CA. I will use Ray, and City Locksmith again, as needed. I would give City Locksmith 5 Stars for his very professional service--"

Alex Fried Violin profile

Alex Fried Violin

October 2020
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"Wouldn't leave until I left a 5 star review. I wonder how many others have had a similar experience. I'm guessing many based on the reviews here. Service adequate, but beware of them charging extra upon arrival."

Kyle profile

Kyle

October 2020
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"I was locked out of my bedroom and Ray the locksmith from city locksmith got me in lickity split! Additionally the door wasn’t closing and he rehung the door and now the door is now closing and functioning properly as it should. Highly recomend. Great service... the real deal!"

Joseph Mancini profile

Joseph Mancini

October 2020
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"I was with Ray the locksmith. He was great, very cooperative and he taught me a lot about the issues so I can deal with them more efficiently next time"

Aidan Levy profile

Aidan Levy

September 2020
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"Seriously can't recommend enough if you're looking for a locksmith in the Boston area. My "landlord" refused to accept that the lock to this condo was unsafe, so I hit up Ray The Locksmith. His reputation is well-deserved as he quickly diagnosed the serious problems ("This thing must've been installed by a gorilla! ..." 😂) and fixed things up nicely for me. See you at Walden Pond, Ray !"

Doris LeBank profile

Doris LeBank

August 2020
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"Was locked out of my house with my wife and baby and Ray came to the rescue within 10 minutes and was able to open the door immediately and without issue. Great value and highly recommend Ray!"

Colin Hagan profile

Colin Hagan

August 2020
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"I locked myself behind today at my apartment. When I gave Ray a phone call he said he would be here 15-20min. But I waited for like 10 min he was here! Then he opened my door without damaging the lock -- saved me a few hundred bucks for replacement. Ray is a very nice, humorous gentleman. Big thumb up!"

Yuchen Fu profile

Yuchen Fu

August 2020
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