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380+ verified Google reviews from real customers across Boston, Brookline, Cambridge, Newton, and Greater Boston.

4.9

380 Google Reviews

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"Despite being sick with COVID, the team at City Locksmith answered my questions about a high security key by phone— very helpful, thank you!"

Katy Mixter profile

Katy Mixter

January 2022
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"I locked out and city locksmith came super quick. Great job and thanks very much!"

Jiangnan Yi profile

Jiangnan Yi

January 2022
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"Came quickly & no damage. Ray is great👍"

Jack Wang profile

Jack Wang

January 2022
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"Very honest and reasonably priced (cheapest I’ve had so far). I have a bad habit of losing keys and have been ripped off by so many of these locksmith referral services you see on maps that aren’t even in boston, they are just call centers for local rip offs. He was transparent with the price and didn’t damage the door at all."

ryan chahal profile

ryan chahal

December 2021
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"I was locked out and called City Locksmith. Ray the locksmith came out fast and opened the locked apt front door professionally with any damage. Fair price Highly recommend"

Feiyun Deng profile

Feiyun Deng

December 2021
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"I just used this service today. Ray was great at his job, removed an old doorknob that had been painted over many times (it was a pain to uninstall!) and installed a new doorknob in its place. Even though he came on a holiday, he also did not charge the extra holiday fee. Great service!"

Simge Topaloglu profile

Simge Topaloglu

November 2021
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"We had an Open House and needed help immediately. Our front door would not close without turning the key. Ray is about customer service. Ray, came to the house quickly to fix the lock. He saw the issue immediately. The door was not properly aligned. He hammered the hinges, replaced an odd screw, changed a part without having to get a new lock or key. He is conscientious and explained to us why the door was in need of fixing. A+."

Peter Leventhal profile

Peter Leventhal

September 2021
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"I was in a difficult situation this morning when I was unable to open a portable pistol case. After several unsuccessful attempts to open it, and no answers to be found online, I looked up a locksmith. The first locksmith I called went to a call center a la AAA roadside assistance. I ended that call, and continued my search for a locksmith, and found City Locksmith. Funny thing is, it WASN'T City locksmith that got my case opened, but rather it was Commonwealth Lock that ended up getting the job done, for only $5!!! I'm giving City Locksmith 5 stars, and this excellent review for being such a huge help, and pointing me towards someone else in their field that could provide the service I needed!"

Tim Mckean profile

Tim Mckean

August 2021
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"Ray did a great job replacing the lock on our mailbox."

Gail Chang profile

Gail Chang

July 2021
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"Was greatly entertaining talking to Ray and got my door opened up in no time for me to get in with no issues!"

Daniel Kim profile

Daniel Kim

June 2021
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"I was locked out, he arrived in five minutes, and fixed the issue, plus he made sure everything was perfect. Strongly recommended!"

Pablo Balan profile

Pablo Balan

June 2021
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"Ray is really patient and nice. He is very professional with dealing building lockout. Ray wait for me like 20mins and he is really patient with me. I will highly recommend this locksmith."

SeEIT profile

SeEIT

June 2021
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"Ray came back to let me back into my apartment after he had just been here 10 minutes before. He was kind, quick, and didn’t damage the door at all. It was as if he was never here. Highly recommend!"

Brigid West profile

Brigid West

June 2021
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"I cannot recommend this company enough!! I accidentally locked myself out of the apartment and I was so stressed out because I was in the middle of packing/moving out and had a flight to catch. Ray was extremely understanding and sped to my place as fast as he could, even though he was in the middle of caring for his wheelchaired father. He even showed up in a suit!! He was super friendly and professional, and was able to open my door within a minute! He was even kind enough to offer to carry my suitcases downstairs and give me a lift to the airport (which I didn’t take but really appreciated the thought)! Make sure to give this place a call if you need a locksmith! You will not regret it:)"

"I somehow locked myself out of my car (key battery low—undetected) and I called city locksmith. I told him I was locked out and in a rush to pick up my daughter. Ray came in record time and had the door unlocked in 2 minutes. He was professional and reasonably priced. I highly recommend Ray from City Locksmith! Thank you for a positive experience today!"

June Gerrie profile

June Gerrie

April 2021
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"Got a lockout and called Ray. His job was quick and nice. No damage to the door."

Yasen Hou profile

Yasen Hou

April 2021
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"Got locked out of apartment. Building owner called locksmith who dropped what he was doing and came within 15 mins. Opened lock in seconds with no damage to door. Very quick and efficient service. Thank you!"

Gemma Topaz profile

Gemma Topaz

April 2021
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"Ray showed up right away (even after hours), got the job done quickly (unlocked an apartment door), and even fixed a previous issue with the door. Good, professional work, for good value."

andrew G profile

andrew G

April 2021
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"Ray was great to work with! He is very knowledgeable about locks and repairs. If you have questions he is happy to answer them and works to make sure you know everything is working properly and that you are pleased with his work. Thanks Ray!"

Lauren Nickerson profile

Lauren Nickerson

April 2021
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"When I locked myself out of my apt. at an especially busy time, Ray from City Locksmith saved the day! He arrived in about 10 minutes and was able to open the door. He also clearly explained some complications in getting it open. He was pleasant, professional and seemed to know what he was doing. I recommend City Locksmith and would call Ray again."

Anne Robertson profile

Anne Robertson

April 2021
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