Boston's 4.9★ Rated
Locksmith.

"Ray was such an amazing help! He got us into our apartment which another locksmith said was “unpickable” and impossible. As soon as he arrived, he was able to drill it out and find a solution. Fortunately, it was a quick set electronic lock, which barely functioned at best. Ray carefully drilled out the entire lock, and open the door within 15 minutes, and was able to give us a more secure solution. He opened the door and the told us about the problems of the previous installation of the electronic Quickset lock which was all wrong. I really appreciate Ray’s insight and further guidance about our problem and solution. He showed me step by step how to repair the door (which he did) and the. He put in a new Schlage lock which worked perfectly. Additionally, he cleaned up all of the metal shards from drilling to ensure my roommates and I would not cut ourselves the next morning. Ray was the best!"

"Ray did a great job helping us swap out a lock. He was very communicative throughout and he laid everything out in a clear way. Thanks for making it easy for me, Ray!"

"Avoid this service, very unprofessional service and better options available for much less."

"Needed help opening my locked car as I had accidentally locked my keys and purse inside. Ray came quickly which was much appreciated, and worked efficiently to get my car door open within a half hour. Before he drove over, he had asked me multiple times on our phone call if I was able to pay him a specified amount via venmo once he was able to open my car door. I readily agreed and was prepared to do so. There was zero indication of this being a base rate or "service fee", and yet at the time of payment he requested I pay him nearly triple the specified amount he had repeatedly established on the phone call. As a college student, this was way more than I could comfortably afford, and more importantly very misleading. I refused to pay more than the rate he had established on the phone call, and he dramatically complained that I had wasted his time and that I would "need him in the winter" and would learn quickly how much other locksmiths charge. He aggressively asked if I was "not going to pay him" and I responded that I fully intended on paying him for his service, but was not comfortable with this sudden and very substantial spike in price. He then haggled with me until I agreed to pay him about 1.5x the initial amount rather than 3x. I understand that his service is valuable, but not being transparent about price and then arguing with a college student in the middle of a parking lot is bad taste and was a really difficult situation to be in. He attempted to gaslight me into believing that he had said the initial price was a "service fee" during the phone call, but he had not mentioned this at all (I had witnesses to this call as well) and had specifically confirmed my ability to pay said price via venmo once my car was unlocked and I had access to my purse/phone. I am satisfied with the service as it was efficient and no damage was done to my car, but Ray needs to learn a lesson or two on honesty and how to present himself to customers as his harsh and brash way of conversing with me eventually brought me to tears."

"Rae was great. I called and gave my information on the situation. He communicated very well, was here fast, and got my door open in minutes."

"Quick and easy service in JP, he came in 15 minutes and was gone in 5. No complaints, reasonably priced."

"Ray was great came on short notice! Explained everything that he was doing. Nice and profesional!"

"I got locked out of my rental in Cambridge, I found city lock smith on Google. He went over detail before we started, and he came to me quickly on a Sunday night within 10 minutes. He gave me several options, but the easiest was him just picking the lock. He was very professional, I would recommend. The good reviews are accurate."

"Ray was extremely punctual. I needed an emergency lock replaced and he was there within a few hours. I appreciate the professionalism and the locks are smoother than the originals! The price was totally fair as well. Highly recommend!"