What Our Customers Say

"I lost a bunch of keys to my 3 bikes's locks last weekend and realized that I was missing the duplicate to a hefty U-lock that I've had for a number of years - one of the stronger ones. I knew I didn't have any key number (my bad) and was hoping Ray, locksmith, handled this sort of thing.And DID HE! Showed up about 1 hour after we talked on the phone and he went to work cutting at various points so that he could eventually remove it piecemeal and free the bike, an older ebike that my kids gave me when I turned 80 five years ago. This foldable e-bike had just been repaired by my son once he could get the parts, and I was so happy to have it back on the road again. When I replace the lock or any lock, I will make sure I keep the paperworK, right down the key numbers, etc. AND I would highly recommend this service!!!"

"I was locked out in Cambridge and called Ray from city locksmith. He came early morning. He unlocked the door and checked whether it locked and unlocked properly. He was punctual. Highly recommend."

"Prompt service for my Cambridge lockout"

"I was locked out in cambridge. I called city locksmith. Ray, the locksmith, and he helped me open the door quickly without damage! Highly recommend!"

"Ray does a lot of work for our Brookline Condominium association. He does excellent work at a reasonable price. Recently, the police came for a wellness check in the building and broke 2 locks to get into the unit. When the situation was resolved, we called Ray. He showed up very quickly and did a truly excellent job repairing the damage and putting 2 new locks in place. The repair job was perfect and left no evidence of any damage from the forced entry."

"Needed help with a buzzer system at our building in the South End. ChatGPT pointed me to Ray - he responded within minutes and came out the same day after I sent photos. Took the lock apart and fixed it on the spot. Works perfectly now! Highly recommend! Great service & very fair pricing. Thanks Ray!"

"I called city locksmith out of Brookline and spoke to ray, I was locked out in Cambridge. He quoted me a reasonable price and said he would be here in 20 min, was here on time! Had the door unlocked within 5 min, and had me test the door before leaving. Highly recommend Ray from city locksmith. 5 stars"

"I was locked in the bathroom and Ray saved me. Then he changed our broken door. Amazing experience. He replaced the whole door set. Price was reasonable and quality was great."

"Ray came to our newly purchased 170-year-old Victorian and expertly navigated three very old, rusty, rattly locks and deadbolts -- all three were re-keyed, cleaned up and lubricated, and perfectly re-installed (no replacements necessary!) for a surprisingly low price. Highly recommended, especially for old houses that take some know-how."

"Ray was very responsive. Came on a Friday night to repair our old broken lock and we subsequently had him master key 3 locks that were on there way out. He explained everything that he was doing and I could tell he has an immense attention to detail and takes pride in his work. I would certainly recommend him. Good work at a fair price. Thank you Ray!"

"We left the key inside the room and the door was locked so we called Ray from City locksmith. He came very fast even though it was sunday. He opend the door without damage. Most importantly, it was reasonable priced! He knows what he is doing. Highly recommend!"

"Ray showed up on time and worked super quickly and educated us while he worked. He managed to open our locked out door within 5 minutes and has inexpensive rates. Overall a very good guy."

"Awesome service. Timely, friendly, and effective!"

"Ray was amazing!! So speedy and quick - was back in within 20 minutes of being locked out. A life saver for the holidays. Very reasonably priced I was quoted MUCH higher elsewhere and I really appreciated his help - such a reasonable price. Absolutely no damage to my door whatsoever!"

"I got locked out of my apartment and it was an old complex door. Ray arrived very quickly and got me in without damaging anything. He also fixed it so the door now locks easier than before."

"Ray was a lifesaver! He came so quickly and was so quick at getting me back in. He also made sure that all the knobs and locks were working properly -- on the one he unlocked for me and the main entrance. Great work! definitely recommend!"

"Great service! He came for a re-key but checked the other locks and fixed them all — including the sticky front door, which now works like new!"

"Ray the locksmith came to us as soon as possible on a rainy day and charged us regular rate instead of holiday rate on Columbus day. Saved us!"

"I am a Real Estate Agent and needed a Locksmith to assist with a door and lock in a condo that I am getting ready to sell in Boston. I googled Locksmiths and based on reviews ended up calling City Locksmith. Ray at City Locksmith was very responsive. I talked with him on a Friday and he was at the job on Monday. He was able to fix our issue with the door and lock and help us avoid having to replace an exterior door which would have been very costly. His price was very reasonable for the work done. He even sent me texts with photos, very detailed. I would highly recommend them!"

"Got locked out of my apartment and my landlord called Ray the Locksmith, and arrived ASAP in 10 minutes and the service was amazing. He opened my door without any damage done and the service was excellent."