What Our Customers Say

"Ray was very helpful and quick with his work. He was extremely knowledgeable about the different types of locks I had and explained everything clearly. Since my locks were older, there were some issues at first, but Ray was able to quickly find a solution and get them working great. Professional, efficient, and reliable service—I’d highly recommend him to anyone needing a locksmith!"

"Very speedy service, came out quickly after asking for photos. Was able to fix the lock by changing the strike plate instead of replacing the lock. Unfortunately the fix didn’t hold up but he was able to come back again right away. After some more diagnostic and intervention work, the lock was fixed. I’m grateful for the quick service and he is very responsive."

"Called Ray to fix a broken key in my very old lock and he came right out and fixed my problem very simple, straightforward and reasonably priced."

"I was locked. I called Ray and he opened my door quickly without any damage. Thanks!"

"I was referred to call Ray. He turned around, came same day and replaced my mailbox lock very very efficiently, clean, no damage, perfect. Price was very affordable too. Many thanks."

"Super helpful. He got there very quickly when I was locked it. Ray the locksmith pushed his present job back for my lockout, because he gives lockouts priority. He showed up within five minutes and got me in at a reasonable price highly recommend.!"

"Outstanding experience - Ray is knowledgeable, experienced, professional, reliable, and fairly priced. We moved into a new home and needed to change quite a few doors. Ray discussed in advance, showed up on time, and did an excellent job replacing a new deadbolt and adding a smartlock, drilling for a new deadbolt on a previously less secure door, and adding a shabbat/sabbath deadbolt lock to another door. All working like a charm. If you're looking for a good, honest locksmith who is attentive to detail, reliable, and fairly priced (we got several quotes), look no further. Thank you Ray!"

"had a great experience with Ray the locksmith. He showed up quickly, was professional and friendly, and had my door open in no time without causing any damage. What really stood out was his honesty and clear communication—he gave me the price upfront, no hidden fees, and the rate was very fair compared to what I’ve heard others charge. He also shared a few helpful tips for keeping my locks in good shape. Reliable, efficient, and trustworthy—I’ll definitely call Ray again if I ever need a locksmith. Highly recommend!"

"Got the door unlocked fast, got the door unlocked without damaging and also got here fast! got me inside without damaging the door! also taught me something i didn't know about my own lock!"

"Ray prioritized our call when my husband and I were locked out. He showed up within a half hour, and the door was open in less than 5 minutes. He diagnosed the problem, and fixed our lock, which we we decided was very old and needed to be replaced, which he did on the spot. The entire job was finished in about an hour. Very reasonable cost considering it was an emergency call."

"Ray is as solid as they come. He shows up on time, but also makes himself available when you are in a pinch. He is thorough, does honest work, and for an honest price. As a landlord, its comforting to have Ray's number when a tenant calls with any door related issues."

"I called City Locksmith this morning and Ray showed up to our house in Bay Village in less than an hour. He took care of rekeying the front door lock and performing maintenance on the other locks to make sure they were functional and easy to use. As a bonus, he was able to put most locks on one system, so we only need to carry one key. Highly recommended."

"Ray was able to come out assess my situation with an older brasslock on my condo and was able to change to a new lock and keep my original keys as I have family with only this key. He was able to do this quickly and at a very fair price. Highly recommend!"

"I contacted Ray about replacing the lock for a condo that I just purchased. He came the same day, explained how the locks were constructed and the relative merits of various keys, made the change, and provided me with the keys that I requested - all in a very timely manner. He is a consummate professional and an expert, and I recommend him highly to anyone."

"I locked myself out of my house and Ray arrived in 15 minutes and saved the day! He was trustworthy, kind, and even helped me carry my groceries in!"

"During the recent heatwave, we were completely locked out of our new place and Ray responded immediately! It turned out that the internal mechanism inside the lock was completely busted and I'm so glad he was the guy our realtor highly recommended! He did an incredible job replacing it and it works perfectly! He is a locksmith wizard!"

"Ray was fantastic, excellent service and very professional. We got locked out of our apartment due to a broken door knob lock. He arrived quickly, and the replacement was done just as fast. Ray was very knowledgeable and explained the issues with it and how other parts of our lock system worked. Super helpful and highly recommended."

"Called Ray the locksmith from City Locksmith last week for a lockout of my apartment during the day. Ray showed as agreed upon. He unlocked the apartment door without any damage within a couple of minutes after arrival. Fairly priced and I highly recommend this locksmith ."

"I lost my keys while taking my son for a walk and needed duplicate housekeys made. No where seemed to do it. Finally, I spoke with Ray from City Locksmith, he was amazing. He walked me through exactly how to go about the situation to get the specific keys I needed made, what to say. I was able to confidently go about the situation without a worry and get my keys duplicated. Thank you so much for being the ONLY locksmith to take the time out of your day to help my family get our keys successfully duplicated, so we are able to access our home!"

"I locked myself out. I had heard of it taking hours for my friends to get back in, but I was back in my apartment in 20 minutes! It was perfect service!"