What Our Customers Say

"So I got locked out of my apartment. I do an internet search for a locksmith on my phone. He lives in Brookline so I give him a call. He picks up the phone at 6:30 PM on a Thursday. He tells me how much he is going to charge and I tell him I will call him back if my friend who has a copy of my key can’t help me. An hour or so later I call him back. He picks up the phone and tells me he’ll be there in 30 minutes. He arrives when he said he would. It took him a couple of minutes to pick the lock, no damage done to my door, frame or door knob. He informs me that the kind of locks I have are very easy to pick, that one can buy a tool on Amazon and pick the lock in no time. He says that he wants to replace them. The next day I looked on YouTube. Sure enough, anyone can easily pick the type of locks I have. He texts me on Friday and we set up an appointment for Saturday. He arrived on time, replaced both of my locks and was out in about 20 minutes. It wasn’t cheap but it seemed reasonable. I was happy that he was able to get me in so quickly on Thursday and I feel better now knowing that I have better locks. I hope I never get locked out again, but it’s great to have someone local that picks up the phone and is ready to spring into action. Highly recommend. Thanks Ray! -Sandy on Winchester"

"Fast m, reasonable, highly recommend"

"Ray saved the day this week, locked out on a hot day, Ray solved a tricky lock.. Ray is fast friendly and very reasonable regarding pricing.. I will call him again."

"Locked out my car at 230am. He got out of bed, came out within 30 min, and opened the car lickety-split. Fairly priced- highly recommend"

"Called locksmith – came quickly, got me in the car fast, at a fair price – highly recommend"

"Super fast!!"

"Great job on short notice!"

"Great job, very fast service, fair price. Thank you Ray!"

"Ray showed up very quickly and got our locked apartment door open in under 5 minutes! He also helped up patch up the stripped latch after we got the door open. We picked RF locks because of his reviews, and we were not disappointed. We cannot recommend him more highly for his honesty, integrity, and fair price."

"Ray was prompt and professional. Got us us out of a jam. Thanks !"

"Great service. Got here in less than 30 minutes and opened our door in 5 minutes. Conversational, polite, and knowledgable about locks"

"Came out on a Saturday, the same day we called, to fix our back door lock. Did an excellent job and fixed our bathroom doorknob to boot. Highly recommend him."

"I was locked out of my house after a run and frustrated. My wife phoned Ray, who had done our locks, 6 years previously, and he was there lickety-split: within 15 minutes. He opened the door without breaking the door or the house. Highly recommended!"

"After receiving what I learned was a very high quote from the first vendor I called I became aware that RF Locks had a reputation as a vendor who always quotes a fair price. This was proven by the work RF locks performed for me. Locksmith drove round-trip From Brookline to Milton Massachusetts on a Sunday , re-keyed my three locks and charged me a price well below other quotes. The locksmith was prompt, courteous, fast, very accurate and thorough. I would use again for sure."

"Ray from RF Locks responded promptly when my door lock stopped working. He worked quickly & was transparent about the price. When I called with a question the next day, he again responded quickly."

"This was my second time using Ray at RF Locks (for completely different things) and again he did great work with excellent service. The old deadbolt on our front door had come loose in multiple places, probably from poorly-fitting keys and a toddler jiggling at it all the time. I had expected to replace the deadbolt and get new keys (which would have meant doing the back door too), but Ray said our existing lock and keys (MulTlock, which are next to impossible to duplicate) were high quality and secure and it would cost a lot to replace with something comparable. Instead, he took the lock apart, cleaned and fixed everything, and reinstalled it, and now the lock looks and works like new and the keys turn smoothly. Great service and honest."

"Called to have them fix a lock, but they looked up details about the key and lock system and discovered it was a high security lock that could only be easily serviced by the original provider, which they referred me to, even though it cost them business. Great service."

"We had a bit of a situation and needed a lock replaced asap. I actually googled locksmith's in brookline and his reviews were great, so I gave him a call. When I called I explained my situation about the door lock and he came right over. Literally in 10 minutes! I was very pleased with the service he provided, his honesty and for doing the job so quickly! I would highly recommend him. His prices are very reasonable and he gets the job done! Thank you again!! ~Total Skin Care Boston"

"Recently bought a new home, had many locks that needed to be changed, including some unusual ones from Europe. Ray came up with a plan that included installing modern push-button combination locks on several doors, then did the work on time, for a reasonable price, and neatly (work included some carpentry to install new locks on doors, etc). Subsequently responded quickly when one of my kids managed to jam something into a lock, and ensured everything was in good working order. A super professional business."

"He’s super creepy and forces you to write a 5star review which is why he has so many that sounds like they were all written by the same person. Him. I felt very uncomfortable and unsafe being unable to change my review until after he left for fear he would do something to me. He said don’t mention prices and literally dictated my 5star review but the first time I got locked out it was $150(thought he said 75 on the phone) and the second time he was going to charge way more until I reminded him he said $75 for additizonal lockouts. He seems like he is on crack and only accepts cash (I doubt he reports any of it to the IRS). He scraped the door up pretty bad but at least he got it open so I’ll give him 2stars because I’m nice. Wouldn’t recommend for women, young people, or nighttime. Again, felt very uncomfortable and he is very creepy but at least he got my apartment door open."